Terms and Conditions

The little adventure guide · 08

telnovi™ / Terms and Conditions

Terms and Conditions

The purchase terms for the adventures you choose.

Last updated: October 21, 2026

Accurate order detailsTransparent checkoutYour rights remain

Seller and placing an order

These purchase terms apply to orders with Wuhan Qifansu Technology Co., Ltd., operating telnovi™. Provide accurate details and purchasing authorization. Confirmation acknowledges receipt. For fulfillment obstacles, we contact you and refund unfulfilled goods; material substitutions require agreement.

Products and payment

Review product specifications, instructions, currency, charges, and taxes before paying through checkout. Screen colors may vary, but goods must match their material description. Future prices may change; obvious errors require resolution or cancellation and refund.

Shipping and changes

Processing normally takes 1–3 business days after confirmed payment; delivery is estimated at 7–12 business days after dispatch. Checkout shows shipping charges. Request changes promptly; pre-fulfillment cancellation is attempted without guarantee once preparation starts. Successful cancellations have no fee; original-method refunds take 5–10 business days.

Returns and responsibility

Eligible return requests have a 30-calendar-day delivery window. Unused preference returns require packaging and accessories; you pay return postage, with no restocking fee. Our product errors receive cost-free remedies. Approved refunds take 5–10 business days after receipt and inspection. Mandatory rights, court, regulator, and payment remedies remain despite disruptions or later revisions. Contact support about disputes.

Our company & contact details

telnovi™ is owned and operated by Wuhan Qifansu Technology Co., Ltd.

Brand:telnovi™
Legal Company Name:Wuhan Qifansu Technology Co., Ltd.
Owner:Yang Yonghuang
Customer Service Phone:+86 15794910929
Official Website:telnovi.com
Customer Support Email:service@telnovi.com
Service Hours:8:00 AM – 10:00 PM (China Standard Time (UTC+8))
Unified Social Credit Code:91420100MAKDM4CR3W
Registered Business Address:Room 6, 2nd Floor, Building 6, Phase II, Wuhan Jingkai Wanda Plaza, Plot 12C2, Wuhan Economic & Technological Development Zone, Wuhan, Hubei (CT-8552)
telnovi™ · Explore together. Play together.telnovi.com